Privacy Policy
Effective date: September 22, 2026
This Privacy Policy explains how Pareto Home, LLC ("Pareto Home," "we," "us," or "our") collects, uses, and shares information when you visit paretohomeco.com, contact us, or receive text messages from us.
Information we collect
Information you give us
- Your name, phone number, email address, and property address
- Details about your windows project
- Anything you write to us in the chat window, the contact form, email, text messages, or phone calls
- The phone number you call or text us from
Consent records
If you agree to receive text messages, we keep a record of that consent, including the date, time, and method, and a record of any request to opt out.
Information collected automatically
When you visit the site, our website host and the chat tool may receive basic technical information such as your IP address, browser type, the pages you visit, and the date and time of your visit. The chat window may use cookies or local storage so that a conversation works across pages.
How we use information
- To answer your questions and prepare quotes
- To schedule and confirm appointments
- To place orders and coordinate installation of your project
- To send project updates, and to send marketing messages if you have opted in to receive them
- To keep records of consent and opt-out requests
- To operate, secure, and improve the site
- To comply with legal obligations
How we share information
We do not sell your personal information. We share information only in these situations:
- Our installation partner. To complete a project you have agreed to, we share the information needed to do the work, such as your name, property address, phone number, and project details.
- Service providers. Companies that host our website and run the software we use for chat, customer records, email, and text messaging. They may use the information only to provide those services to us.
- Legal reasons. When required by law, or when needed to protect the rights and safety of our customers, our company, or others.
- Business transfers. If Pareto Home is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction and will remain subject to this policy.
Text messaging data. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messages
You can opt in to text messages from Pareto Home, LLC by checking the optional consent box in the chat window on paretohomeco.com. Consent is not a condition of purchase. If you opt in, we may text you about your inquiry, appointment scheduling and reminders, quotes, project updates, and occasional offers. Messages may be sent using automated technology. Message frequency varies. Message and data rates may apply. If you call us at (385) 257-3190 and we miss your call, we may send one text reply to the number you called from. We send no other texts to that number unless you reply or opt in.
Our text messages come from (385) 257-3190. Reply STOP to any message, or text STOP to (385) 257-3190, to opt out. Reply HELP for help, or contact us at support@paretohomeco.com or (916) 261-2499. Carriers are not liable for delayed or undelivered messages. Opting out of text messages does not affect other ways we may contact you about a project you have agreed to. See the text messaging section of our Terms & Conditions for full program terms.
How long we keep information
We keep information for as long as we need it to respond to you, complete and support your project, and meet our legal, tax, and recordkeeping obligations. Consent and opt-out records are kept for as long as needed to show that we followed your choices.
How we protect information
We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- Reply STOP to any text message, or text STOP to (385) 257-3190, to stop receiving texts.
- Email support@paretohomeco.com to ask what information we have about you, to correct it, or to ask us to delete it. We will respond within a reasonable time, subject to any records we are required to keep.
Children
This site and our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last changed.
Contact us
Pareto Home, LLC
14 Aries Ct, Newport Beach, CA 92663
support@paretohomeco.com
(916) 261-2499